“After integrating VoiceStack, we now answer nearly 95% of calls.”
Dr. Himesh Kana
Managing Partner, Dental Depot DFW
The best AI assistant to help you answer more phone calls, with 24x7 availability to answer calls at your front desk. Built with the most advanced conversational intelligence and trained on dental phone calls for the best results.
Automated Missed Calls Notification to highlight action needed. With VoiceStack’s Missed Calls Re-engagement workflow, practice users will be notified and nudged to take action on missed calls as soon as possible.
Let the AI receptionist answer only off-hours calls, or only for specific use cases. You have the power to decide the level of involvement of AI at your front desk, giving you flexibility to plan, transition and optimize the infusion of AI into your workflows.
VoiceStack’s AI records every phone call and provides detailed analysis in real time, helping you understand why a phone call did not convert to a an appointment.
AI helps you instantly identify the calls that did not result in appointments, with an analysis of possible reasons, along with immediate next steps to re-engage and close the patient.
VoiceStack’s AI suggests contextual tasks for each phone call as soon as the call is over, helping staff members stay organized and not miss out on important follow-up activities after each call.
VoiceStack tracks every phone call and generates detailed call transcripts with call outcomes for every staff member, giving team members access to unprecedented levels of information about themselves.
With every call being analyzed, VoiceStack helps team members understand the most common mistakes and improvement areas for each of them, enabling the creation of personalized improvement plans.
With built-in dashboards that are configurable for access, individuals can constantly monitor the improvement in staff performance, communicate results and reward outcomes to create a high performing team culture.
Enhance patient experience with AI call scoring, analytics, and automation to improve communication and processes.
Track call outcomes, analyze call transcripts and follow-up on missed opportunities to convert more new patients with the power of AI.
Use Attribution Analytics to track and identify the most impactful marketing channels for your patient acquisition, and optimize your marketing budget for the best results.
Centralize your phone conversations, build remote teams to take over phone calls and configure rules and workflows to transfer calls between AI, agents and call centers.
Deeply integrated into all major practice management systems, CRM systems and analytics platforms.
Enhance patient experience with AI call scoring, analytics, and automation to improve communication and processes.
“In the past 30 days, we’ve answered 95% of all inbound calls on the first ring, and only about 6% were missed. VoiceStack has truly helped us stay on top of every patient call and deliver a consistent, responsive experience.”
Dr. Himesh Kana
Managing Partner, Dental Depot DFW
