Cloud Fax
VoiceStack modernises dental faxing by eliminating machines and manual steps, enabling teams to send and receive faxes digitally without added operational burden.
Trusted by
1500+ Dental Practices
The Fax Bottleneck
Clinics still depend on faxing, but outdated machines and manual processes slow communication and create unnecessary operational friction.
The Faxing Challenges
01.
Paper jams interrupt workflows and waste team members’ time.
02.
Faxes are easily lost or misplaced, delaying patient care.
03.
Manual scanning and filing create unnecessary administrative effort.
04.
Lack of an audit trail makes tracking and compliance difficult.
05.
Delayed referrals slow down treatment and impact patient experience.
The OutcomeOutdated fax processes lead to slow operations, lost documents, and unnecessary delays in patient care.
VoiceStack Cloud Fax: Built for Real Dental Workflows
VoiceStack enables secure cloud faxing designed for real dental workflows, allowing teams to send, receive, and manage faxes digitally without adding operational overhead.
Digital Faxing
Send and receive faxes digitally without machines or paper.
Centralised Fax Inbox
Manage all incoming and outgoing faxes in one place.
Secure Storage
Store fax documents securely for easy access and compliance.
Team Access Controls
Control who can view, send, and manage faxes based on roles.
Fax to Email
Automatically deliver faxes to email for faster review and response.
Dr. Robert Ong Owner
“AI is inevitable, but in our practice, the human touch and strong patient relationships will always come first. VoiceStack has been incredibly effective in supporting that approach. It allows us to respond to our patients’ needs in a predictable, reliable way, while still ensuring there is a real person behind every call. Having someone answer patient calls and address their questions remains a critical part of dentistry, and VoiceStack helps us deliver that experience consistently.”
How Cloud Fax Works
Cloud faxes are centralised, tracked, and securely stored.
STEP 01
Fax Received Digitally
Incoming faxes are captured in VoiceStack’s secure cloud system.
02
Securely Stored
03
Routed to Correct Team
04
Reviewed and Actioned
05
Archived
Benefits for Dental Practices of All Sizes
Operational Efficiency
- Cloud fax eliminates the need for machines and paper handling.
- Processing is faster with searchable digital records and automated workflows.
- Team members can access and manage faxes centrally, improving overall efficiency.
- Document tracking ensures no information is lost and reduces administrative errors.
Patient Experience
- Referrals and communications are processed faster, reducing patient wait times.
- Digital workflows minimise errors, ensuring accurate and timely care coordination.
- Patients experience smoother interactions and improved follow-up.
- Consistent document handling builds trust and reliability in clinic operations.
Multi-Location Groups
- Shared fax access allows teams across locations to collaborate efficiently.
- Centralised storage ensures all documents are available where needed.
- Standardised workflows ensure consistency across all clinic locations.
- Secure storage and audit trails keep clinics compliance-ready and accountable.
Seamless PMS Integration
VoiceStack routes faxes based on patient status and visit history, turning every document into an actionable task.
Faxes are centrally received and tracked in VoiceStack, allowing teams to view, search, and manage fax documents.
Routing is contextual, considering appointment type, patient status, and prior interactions.
Follow-up actions are triggered automatically or manually for a timely response.
All fax history and outcomes are recorded for reporting and complete operational visibility.
Dr. Sonali Sharma Owner
“I would highly recommend VoiceStack to any practice looking to improve their systems from a patient and operational perspective. Since implementing VoiceStack, the data and insights we receive have completely changed how we understand opportunities when patients call, whether they are new or existing.”
Analytics That Drive Better Decisions
Track
Call flow drop-offs to identify where patients disengage.
Measure
Routing efficiency to evaluate how effectively calls reach the right team.
Monitor
Missed or delayed calls to ensure no patient enquiry is overlooked.
Analyse
Call outcomes to assess resolution rates and overall team member performance.
VoiceStack turns incoming faxes into instant, actionable tasks for your dental practice.
Frequently Asked Questions
Support:
au.support@voicestack.comSales:
au.sales@voicestack.com
Grow Your Practice with VoiceStack
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