Al receptionist team built for Australia's dental practices to turn calls into bookings.
Dr. Darshan Tomar Owner
“VoiceStack has been a game changer for our practice. By eliminating human error and automatically tracking and filtering every call in the background, it has saved our team significant time. The result is accurate, reliable data that we can confidently use to make better business decisions for our practice.”
VoiceStack AI receptionist handles patient conversations from enquiry to appointment, ensuring no revenue is lost.
“I can handle patient calls when your front desk is busy”
“I can handle patient calls when the practice is closed”
“I can take care of forms, consents, and outstanding balances”
Empower team members with AI-powered calls, messages, and analytics across devices. Measure, analyse, and optimise team performance through every touch point in your practice.
Every conversation, whether handled by your AI Receptionist or your front desk team, flows into one shared dashboard.
“Full visibility of all inbound and outbound calls across AI and human staff”
“Clear tracking of call outcomes, bookings, missed calls, follow-ups, and opportunities”
Every call, booking, follow-up, and patient interaction connects directly into your PMS, keeping records accurate and up to date.
"Appointments, forms, recalls, and follow-ups stay connected"
"No duplicate systems, no broken handovers"
Every call is tracked in one place, showing who handled it, the outcome, and high-intent opportunities
"See who handled the call, AI or front desk, the outcome, and what happened next in one place”
“High-intent callers are identified automatically, with clear visibility into bookings, follow-ups, and where human input was needed”
Every conversation, call, and patient interaction is protected with enterprise-grade security from day one.
"Australian Privacy Principles, HIPAA standards, and certified for SOC 2, PCI, and ISO 27001.”
"Voicestack safeguards patient data at every stage of the journey”
The AI Receptionist works alongside your front desk, not replacing them.
No other phone system can match VoiceStack’s AI-driven features, outcome-driven workflows, and integration capabilities, as shown in the comparison chart below.
| Features |  | Dental Flo | Avoca |
|---|---|---|---|
Full Phone System (PBX/VoIP) |  |  | |
Desk Phones & Hardware | | | |
AI Call Answering (24/7) | | | |
Multi agentic AI | |  | |
Human / AI Handoff | | | |
Carrier-level detection | | | |
Multi-Agentic Flows | | | |
Ring-no-answer detection | | | |
Busy/unreachable logic | | | |
AI Interception & Callbacks | | | |
Call transcription | | | |
Call summaries | | | |
Sentiment analysis | | | |
Agent scoring | | | |
Treatment Detection | | | |
Revenue per call tracking | | | |
Google Ads attribution | | | |
Google Analytics integration | | | |
Campaign ROI visibility | | | |
Deep PMS Integration | | | |
Built-in Dental CRM | | | |
Dental Revenue Workflows | | | |
Advanced
Basic
Does not exist
IntermediateSupport:
au.support@voicestack.comSales:
au.sales@voicestack.com
Smarter call handling for dental practices across Australia. See VoiceStack in action with a quick demo.
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